Data protection policy
Our Privacy Policy is designed in accordance with the EU General Data Protection Policy 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
On providing us with your data, you state that you have read and are familiar with this Privacy Policy, and that you give your unequivocal and express consent for the processing of your personal data in accordance with the purposes and terms described herein. The company can make amendments to this privacy policy in order to adapt it to changes in legislation, case law or interpretation by the Spanish Data Protection Agency.
1. Controller data
PROSERTEK, S.L.
Tax code.: B95695417
Postal address: Iparraguirre, 59, 5º – 48980 Santurtzi (Bizkaia) – España
Tel.: (+34) 944 831 775
Email: prosertek@prosertek.com
2. Purpose
For what purpose do we process your personal data?
At PROSERTEK, S.L. we process the information provided by interested persons in order to be able to provide them with products of interest to them and to manage the commercial relationship.
For how long will we keep your data?
The personal data provided will be kept for the duration of the commercial relationship or for as long as its deletion is not requested by the interested party.
3. Authorisation
What is the authorisation for processing your data?
The legal basis for processing your data is the request for consent to process your personal data in accordance with the stipulations of European Regulation (UE) 2016/679 on the protection of personal data. In the case of our customers and suppliers, the processing is authorised by the execution of a product supply agreement.
4. Recipients
To which recipients will your data be disclosed?
The data provided will be neither disclosed nor transferred to third parties, except when legally required or in cases required to fulfil our obligations with the Tax and Social Security Administrations and with financial institutions.
5. Rights
What are your rights when you provide us with your data?
Any person has the right to obtain confirmation of whether or not we at PROSERTEK, S.L. are processing the personal data that concern them.
Interested persons have the right to access their personal data, request the rectification of inexact data or, in the event, to request their deletion when, among other reasons, such data are no longer required for the purposes for which they were collected.
In certain circumstances, the interested parties can request restriction of the processing of their data, in which case they will only be kept to exercise or defend claims.
In certain circumstances, and for reasons related to their particular situation, the interested parties can object to the processing of their data. In such cases, PROSERTEK, S.L. ill no longer process their data, except in the case of compelling legitimate grounds or to exercise or defend potential complaints.
To exercise your rights, your request must include your full name, a copy of your ID card or equivalent document proving your identity and indication of the right you wish to exercise.
Furthermore, you will have the right to submit a complaint to the Spanish Data Protection Agency when you have not obtained satisfaction in the exercising of your rights.
Cookies policy
At PROSERTEK, S.L. we use cookies to offer you a better service and improve your browsing experience. Our intention is to clearly and precisely inform you about the cookies we use, to describe cookies and explain what they are used for, the kind of cookies we use, their purpose and how they can be configured or disabled if desired.
What is a cookie and what are they used for?
A cookie is a small file containing browsing information which is stored in the user’s computer, tablet, smartphone or any other device.
The cookies of all our users help us to improve the quality of our website, enabling us to control the pages that are useful, the ones that are not and those which can be improved.
Cookies are essential for the Internet to function, and offer countless advantages in the providing of interactive services, enabling the browsing and usability of our website. Under no circumstances can cookies damage your device. On the contrary, the fact that they are active helps us to identify and solve errors.
What kind of cookies do we use?
Depending on the entity that manages them
Own cookies
These are cookies sent to your device from our devices or domains and from which we provide the service requested from us by users.
Third-party cookies
These are cookies sent to your device from a device or domain not managed by us, but by another collaborating entity. Such as, for example, those used by the social media, or by external content, such as Google Maps.
Depending on the time they remain active
Session cookies
These are temporary cookies that remain in the cookies file of your browser until you leave the website, meaning that they are never recorded on your computer’s hard drive. The information obtained by means of these cookies serves to analyse website traffic models. In the long term, this enables us to provide a better experience in order to improve the content and enable its use.
Persistent cookies
These are cookies stored on the hard drive and read by our website every time you visit it. A persistent cookie has a specific expiry date. The cookie will stop functioning after that date.
Depending on their purpose
Technical cookies
These are required to browse our website and ensure that it functions properly. They permit, for example, the control of data traffic and communication, access to restricted parts of the website, use of security features, storing content for circulating videos or sharing content on social media.
Personalisation cookies
These permit you to access the service with a number of predefined characteristics based on a series of criteria, such as your language, the type of browser you use to access the service, the regional configuration from which you access the service, etc.
Analysis cookies
These permit us to quantify the number of users and therefore to statistically measure and analyse the use made by users of the services provided. We therefore analyse the way you browse our website with a view to improving the range of products and services we offer.
Advertising cookies
These enable the management, in the most efficient possible way, of the advertising spaces potentially included in our website.
Behavioural advertising cookies
These cookies store information on user behaviour obtained by means of constant observation. Thanks to these, we can study your internet browsing habits and show advertising related to your browsing profile.
Purpose of each of the cookies used
Below we detail the cookies used on our website and their purpose.
List of cookies used on the Prosertek.com domain
| NAME | ISSUING SERVER | EXPLANATION | PURPOSE | OWN/THIRD PARTY |
| _dc_gtm_UA | prosertek.com | Cookies used by Google Analytics when the implementation is by means of Google Tag Manager. | Analytical | Own |
| _ga | .gstatic.com | Cookies used by Google Analytics which contain an anonymous identifier used to distinguish users | Analytical | Third-party |
| _ga | .prosertek.com | Cookies used by Google Analytics which contain an anonymous identifier used to distinguish users | Analytical | Own |
| _gat_UA | .prosertek.com | Used to differentiate between the different trackers created in the session. The cookie is created on loading the JavaScript library and there is no previous version of the _gat cookie. The cookie updates every time it sends data to Google Analytics. | Strictly necessary | Own |
| _gid | .prosertek.com | Google Analytics uses this cookie to store and update a single value for every page visited. The cookie updates every time it sends data to Google Analytics. | Analytical | Own |
| _icl_current_language | .prosertek.com | Identifies the user’s language | Technical | Own |
| _ym_isad | .prosertek.com | Used to measure and analyse the traffic of this website. These are the cookies used by the Yandex Metrica script belonging to the company Yandex. | Analytical | Own |
| _ym_uid | .yandex.ru | Website traffic analysis. | Analytical | Third-party |
| _ym_uid | .prosertek.com | Website traffic analysis. | Analytical | Own |
| _ym_visorc | .prosertek.com | Website traffic analysis. | Analytical | Own |
| gtm_auth | www.googletagmanager.com | Used to test Google Tag Manager | Analytical | Third-party |
| gtm_debug | www.googletagmanager.com | Used to test Google Tag Manager | Analytical | Third-party |
| gtm_preview | www.googletagmanager.com | Used to test Google Tag Manager | Analytical | Third-party |
| i | .yandex.ru | Used to measure and analyse the traffic of this website. These are the cookies used by the Yandex Metrica script belonging to the company Yandex. | Analytical | Third-party |
| yabs-sid | mc.yandex.ru | Used to measure and analyse the traffic of this website. These are the cookies used by the Yandex Metrica script belonging to the company Yandex. | Analytical | Third-party |
| yandexuid | .yandex.ru | Used to measure and analyse the traffic of this website. These are the cookies used by the Yandex Metrica script belonging to the company Yandex. | Analytical | Third-party |
| yp | .yandex.ru | Used to measure and analyse the traffic of this website. These are the cookies used by the Yandex Metrica script belonging to the company Yandex. | Analytical | Third-party |
How can the user configure or disable cookies?
You can enable, block or delete the cookies installed on your computer by configuring your Internet browser options. If you don’t enable the installation of cookies on your browser, you may be unable to access some of the services and find that your experience on our website is less satisfactory.
In the following links you will find full information on how to configure or disable cookies on each browser:
- Google Chrome
- Mozilla Firefox
- Internet Explorer
- Safari
- Safari para IOS (iPhone y iPad)
- Chrome para Android